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Providing
a demonstration of a client-server application is
more complex than for stand alone programs designed
to be installed on a single workstation. In
addition to specific hardware and software
requirements that must be available in order for Risk
Manager to be successfully installed, an instance of
MS SQL Server must also be available to attach a
sample database. Installation and
configuration, although straightforward, would be
considered complex for a casual computer user or
those without experience working with Microsoft SQL
Server. There are also licensing issues
(Microsoft) that would make a temporary installation
not feasible.
Therefore,
ERIC Systems offers the option for a hosted online demonstration.
We
use a browser-based, add-in program that allows up to
9 persons, to share (view) the desktop of a computer
workstation located in our offices in Bellevue,
WA. The service utilized is GoToMeeting
published by the Citrix Systems, Inc., a trusted provider of remote access software for many years. If your workstation can access the Internet to view sites like Yahoo or to perform a Google search, you can utilize this technology to see Risk Manager in operation.
The
first step in arranging a demonstration is to call
between 7:00 am and 3:30 pm, Pacific time, to make an
appointment.
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Once
a demonstration appointment has been made, an ERIC
Representative will arrange to do a simple test to
ensure that a remote connection can be
established. In some cases, corporate firewalls
are configured to prevent such connections for safety
purposes. It only takes a few minutes to check.
About
10-15 minutes before the scheduled start of the
demonstration, the ERIC Representative will e-mail an
invitation to share his/her desktop to all
attendees. It will contain a link to initiate
the connection dialogue. A small (200 KB)
plug-in will be installed on your workstation to
support the share. The process is simple and
only requires a few mouse clicks to complete. A
phone number is also included which allows all
attendees to participate in the meeting via a
conference call. No one even has to leave their
desk.
In the unlikely event a corporate
firewall configuration prevents connection to an
outside server, a dial-up connection to the Internet
may be able to be used. Response times will be
slow, but reasonable for the intended
purpose. The dial-up connection maybe be owned
by the company or be an employee's personal
account. The computer used to connect can be
located at a business or at home. How or where a
connection to the Internet is achieved is not
important, only that a connection can be made.
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